FAQs


Hello friends! Hope you like my jewellery and please feel free to send me a message through the concact page if you have any questions or business enquiries!

Social Media

Instagram: @hanasdesigns

Twitter: @hanasdesigns

If you upload a picture of your goodies to any of the above social media websites please be sure to use the hashtag #hanasdesigns for a chance to be featured on one of our social media accounts or our website.


Delivery

Free delivery is available:

Free worldwide delivery if you spend £30 or more, just enter code SHIPPING30 at checkout.

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All UK deliveries are sent via Royal Mail 1st Class Service.

Orders can take anywhere from 3-7 days in the UK and 5-20 days internationally. But we try to get your goodies out to you as soon as possible!


Returns

We only accept returns if you believe that your items arrived faulty/damaged, in this case you have 7 days to contact us. The faulty items should then be returned to us in 14 working days.

If your items have been damaged due to wear then this will not be regarded as faulty/damaged.

We are not responsible for loss of post due to incorrect address details. Please double check that your address is correct before confirming your order.